log search for small engineering teams

Every log line, one search away.

Cinder gathers the logs from all your services in one place. Search them with a query you can read, tail them live, and get an alert only when something needs a person.

  • search
  • tail
  • alert
  • share a link

alerts

Keep it quiet until it matters.

An alert is a saved search with a rule on top. Decide what is worth a ping, who hears about it, and when to leave people alone.

Write the rule in words

Pick a search, a threshold and a window. Preview how often it would have fired before you turn it on.

One alert, not forty

Repeats of the same error fold into one alert with a running count.

Quiet hours

Hold the minor alerts overnight. Critical ones still get through.

The right person hears it

Send each alert to the team that owns the service: a channel, an email, or the on-call phone. Mute a rule for the length of a deploy.

  • checkouton-call phone
  • billing#billing channel
  • workeremail the platform team
  • search muted during deployunmute

send logs

Ship logs from the code you already have.

Add a library, or point your existing logger at an endpoint. Structured fields become searchable fields on their own.

  • Plain text or JSON lines
  • Tag each line with a service and an environment
  • Ask us about a language that isn't listed
npm install cinder

plans

Pick a size. Change it later.

Every plan has the same search and the same alerts. Tell us roughly how much you log and we'll point you at one.

Side project

For one app and the person who wrote it.

Add your price

  • Search and live tail
  • Email alerts
  • Every SDK

Team

For a small team running a product in production.

Add your price

  • Everything in Side project
  • Alert routing, grouping and quiet hours
  • Saved searches the whole team can share
  • Team members and roles

Company

For several teams and their own requirements.

Add your price

  • Everything in Team
  • Separate spaces for each team
  • A setup call with an engineer

faq

Before you ask.

Something else? Send us a note.

hello@example.com
Do we have to change how we log?

Usually not. Keep your logger and add a library, or send lines over HTTPS. Structured fields are easier to search, so we can talk through adding them where it helps.

How does the query syntax work?

A search is field and value pairs, like service:checkout level:error. A pipe passes the results on to count or group them. The examples on this page are a good place to start.

How long are logs kept?

It depends on the plan and what you need. Ask us about the window that suits your team and we'll tell you what's possible.

Where can alerts go?

To email, a team chat channel, or an on-call phone. Tell us what your team uses and we'll go over how to connect it.

Can we try it before we commit?

Ask for a demo and we'll walk through it with your own kind of logs, or ask for access and send a few services to see how it fits.

tail -f production

Start with one service and search its logs.

Tell us what you run and we'll set your team up, or show you around first.

Access and demos

Send us your stack

Tell us what you run and how your team handles logs today. Ask for access, a demo, or just ask a question. We'll reply by email.